Privacy Policy
Your privacy matters to us at Ample Field Shift
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather details you provide willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us offer a tailored service that aligns with your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients locate our services.
How We Use Your Information
We use your personal information mainly to fulfill flower orders and deliver exceptional customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to refine our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Ample Field Shift respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards to shield it. This encompasses protected storage of data, encrypted transmissions, and restricted access to personal details inside our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encoded to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Access is restricted to staff who require the information to deliver services.
Although we employ robust security measures, no online transmission method is entirely foolproof. We continually update our security practices to guard against growing threats.
Your Privacy Rights
You hold significant rights over your personal data. In line with applicable laws, you may be entitled to view, amend, erase, or limit how your information is used.
To exercise these rights, reach out via the contact details at the end of this policy. We will reply within a reasonable period as required by law.
Data Retention
We keep personal information only as long as necessary to provide our services and comply with legal obligations. Retention durations vary by the type of information and its purpose.
Typical Retention Periods:
- Customer contact and order information: roughly three years after last service interaction
- Payment records: about seven years for tax and accounting requirements
- Website analytics data: around two years and two months for service improvement analysis
- Marketing communication preferences: until you opt out or two years of inactivity
Cookies and Website Tracking
Our site employs cookies and related technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies help us recall your preferences and assess site performance.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only Ample Field Shift and our website. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you access through links on our site.
Policy Updates
We periodically revise this privacy policy to reflect updates to our practices, offerings, or legal obligations. If substantial changes occur, we will revise the "Last Updated" timestamp at the top of this policy.
We suggest reviewing this policy from time to time to stay informed about how we safeguard your personal information.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
Ample Field Shift Privacy Team
22 Floral Lane, Kensington, London
London, United Kingdom W8 7RX
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please put "Privacy Request" in the subject line and include as much detail as you can about your request. We strive to reply to all privacy requests within five business days.